Why is there frost on the back wall of my Sub-Zero freezer?
The defrost cycle has stopped, usually a failed defrost heater or thermistor.

HomeFreezer
The freezer section of every unit: freezer drawers, upright freezers and the 700 series.
Mon to Sun, 7am to 9pm
Quick summary
Sub-Zero freezer repair in NYC for a freezer that is not freezing, frosting over or running constantly: defrost heater, thermistor, evaporator fan motor, compressor, sealed system and refrigerant recharge, on freezer drawers, upright freezers and the 700 series.
A failed defrost heater or thermistor stops the defrost cycle, and frost builds on the evaporator. This is part of our Sub-Zero repair in Manhattan.

An evaporator fan motor that stops leaves the freezer not freezing while the compressor still runs, and the ice maker slows with it.
A compressor running constantly points to the sealed system. A refrigerant recharge follows only once the refrigerant loss is traced and sealed. Sub-Zero sealed system repair and Sub-Zero refrigerator compressor repair are done on site, on a written estimate first.

The defrost cycle has stopped, usually a failed defrost heater or thermistor.
Yes, with sealed system repair and a refrigerant recharge once the loss is traced and sealed.